Terms and conditions

These terms are between you and [registered name] (applyNchill), and they apply when you use this hosted service. Using it means accepting them.

applyNchill is also open source. Running your own copy is governed by the licence in the repository, not by this document — these terms cover the service we host and run.

[registration number, if applicable]

It sweeps public job boards and applicant-tracking systems, reads the postings, ranks them against your profile, optionally rewrites your résumé for a particular job, and fills and submits application forms on your behalf.

The last step happens in your own browser. Applications are submitted by an extension running in your session, signed in as you — never from our servers and never under any identity but yours. That is a design decision rather than an implementation detail: an application should arrive as genuinely yours, because it is.

It follows that you are the applicant in every sense that matters. What is claimed on an application is what you told the product about yourself, and you are the one who stands behind it.

• ·One account per person. It is yours and is not to be shared — a shared account means a shared queue, and applications going out under a name that is not the applicant’s.
• ·You must be 18 or over, and legally able to accept work in the places you apply.
• ·Keep the password to yourself and tell us if you think somebody else has it. You can see every device your account is signed in on, and end any of them, from Setup.
• ·New accounts must confirm their email address before they can use the service. We may still decline or suspend an account, and we do not have to explain why.

The product types what you gave it. That makes a short list of things only you can be responsible for.

The truth of it

Your résumé, your work history, your right to work, your notice period, your salary expectations. We do not verify any of it and could not. An application that misstates something is your statement, made at scale.

Where it is sent

You set the roles and locations that are swept and you decide what is queued. Applying to a role you are not eligible for is a waste of an employer’s time, and enough of it is how a candidate acquires a reputation.

Outreach

Messages go out from your own mailbox under your own name, so the rules on unsolicited mail where you and the recipient are apply to you. Keep the volumes small, keep them relevant, and stop the moment somebody asks you to.

Your keys

The Mistral key you supply is your account with them, billed to you and used under their terms. Keep it a key issued for this alone, so it can be revoked without disturbing anything else.

The portals’ own rules

Some job boards restrict automated interaction in their terms. Which of them, and what that means for you, is between you and them — we make the tool, and you choose where to point it.

• ·Apply as somebody else, or send anything under a name that is not yours.
• ·Submit applications you have no intention of honouring, in volume, to employers who then have to read them.
• ·Use the outreach feature for anything that is not a genuine approach about your own candidacy — no marketing, no lists, no selling.
• ·Try to reach another account’s data, or any part of the service you have not been granted.
• ·Resell the hosted service, or run it as a service for other people, without a written agreement with us.
• ·Load it deliberately past what it is for, in a way that degrades it for everyone else on the deployment.

Any of these can cost you the account. Where the breach is serious — impersonation especially — we will suspend first and discuss afterwards.

Accounts have a daily limit on applications, and paid plans raise it. The limit is counted, not stored as a log of what you applied to — a counter that resets each day.

Requests are rate-limited as well. That is not a commercial lever; it is what stops one runaway loop from taking the deployment down for everybody sharing it.

What a plan costs and how billing works is on the refunds and cancellation page, along with what happens when you stop paying.

We will run the service with reasonable care, tell you about planned maintenance, and not lose your data through carelessness.

We do not promise it will always be up, and we do not offer a service level agreement on the free tier. More to the point, we cannot promise the parts of this that are not ours:

• ·A job board can change its form, its markup or its terms overnight, and an application path that worked yesterday can stop working with no notice to us.
• ·A model can be rate-limited, slow, or simply wrong about a job description. The ranking is a judgement made by software and it is sometimes a bad one.
• ·An employer can close a posting, ignore an application, or never look at it. Nothing about this product changes how hiring works — it changes how long it takes you to reach it.

No outcome is promised. Not an interview, not a reply, not a job. Anyone selling job applications on the promise of a result is selling something else.

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss — a job you did not get, an offer withdrawn, income you expected, or an opportunity that closed.

Where we are liable, our total liability is capped at what you paid us in the twelve months before the claim. On a free account, that is nothing, and we would rather say so here than have you discover it in a dispute.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Your résumé, your profile and everything you write stays yours. We claim no ownership of it and no licence to it beyond what running the service requires: storing it, showing it back to you, filling forms with it, and sending it to the model on your own key when you ask for tailoring.

A tailored résumé the product generates is yours too. Use it anywhere, including somewhere else.

The software, the name and the design are ours, under the licence in the repository.

You can close your account whenever you like, and everything of yours is deleted when you do — the full list is in the privacy policy. There is nothing to cancel first and no retention period to wait out.

We can suspend or close an account for a breach of these terms. Except where the breach is serious, we will tell you what the problem is and give you a chance to put it right first.

If we ever shut the service down, we will give account holders reasonable notice and time to take their data out, and refund the unused part of anything paid in advance.

We may change these terms. If a change makes a real difference to you, we will email account holders before it takes effect. If you do not accept it, closing your account is your remedy, and any unused prepaid time is refunded.

These terms are governed by [governing law], and the courts of [jurisdiction] have exclusive jurisdiction over any dispute — save that nothing here removes a right you have as a consumer to bring proceedings where you live.

Before any of that: write to [email protected]. Almost everything is resolvable by somebody reading the message and answering it.